Monthly Archives: October 2017
Running a hotel or even a café or eatery is not something that is easy. It entails a huge work load, long working hours, large amounts of stress, handling employees and much more. Therefore, wherever possible it will be practical to implement methods that can give you the best of efficiency and productivity. Here are some simple ways in which you can do this.
Establish a great communication system
This is the first step before you think of anything. From the kitchen to the Sydney point of sale, everything has to unlike a well-oiled machine and what better way to accomplish this than to set up a really great communication system for you and your employees. The orders will need to be given out clearly and the chefs need to make their call outs clearly. Give employees the chance to ask if anything is unclear and encourage them to communicate openly with each other to ensure that the food keeps moving along as fast as possible.
Introduce some new technology
This is one other thing that you can do to enhance the efficiency of the eatery. Invest in POS for restaurant that will help make the order taking and communicating process a lot simpler and comprehensive. Writing down orders can get a little messy especially where the items are spelt wrong, missed out, and taken down in really bad handwriting. You can avoid all of these hiccups with some great technology on your side and this will actually help to lessen the tension among employees as well.
Hold regular meetings
This initiative should come from you as the employer. If you do not look after your staff and ensure that they are happy with their work life, how can you expect them to give their best for your business? Therefore hold regular meetings to make sure that they are happy and ask for any issues that they might be facing. If you are alerted to anything just make sure that you do all you can to rectify this as soon as possible. They will work better because they know they are looked after.
Take the staff feedback seriously
They are in contact with customers more than you so value their feedback seriously. If they say that customers are not happy with the food or the pricing or the setting look at it and try to fix it. If they say that the kitchen is not working right try to look into the matter and gain some insight. Ignoring the feedback of your staff is a great way to get your business to shut down for good.